SMART CLINIC MANAGEMENT
Appointment Scheduling Visual Resource Planning Document Management Billing/Claims Management
SMART Medical Software offers a fully integrated, single application, single database practice management/ERP solution, as well as complete Revenue Cycle Management services.
Appointment Scheduling
when patients make a new appointment, the scheduling information is entered into the SMART, which maintains the master office schedule. Some programs include a patient portal, which allow patients to schedule their own appointments online. In addition, some also automate the appointment reminders process, either via an auto-dialer that uses pre-recorded voice or via email. – Patient Demographics the software also serves as the repository for all patient demographic information, including insurance eligibility, appointment history, medication lists, medical history, etc. Some Smart Clinical System support pre-registration, allowing patients to enter their information via the patient portal in advance of the appointment; others utilize tablets or scanned paper forms to input this information for in-office registration.
Visual Resource Planning
Some Smart Clinical System allows visual resource planning. The software manages which patients go to what exam room and when, and then also notifies nurses or physicians that the patient is ready to be seen, or ready for the next step in the clinical workflow.
Document Management
while the actual patient encounter and computerized physician order entry takes place within electronic health records (EHR) software, many physicians rely on their practice management system for document management. Some Smart Clinical System include support for imaging, either with a radiology information system (RIS) or picture archiving and communications system (PACS) interface. Many systems also include an electronic fax function, allowing offices to go fully paperless. Some Smart Clinical System’ document management capabilities include the ability to generate forms for referral automation, camp or school physical documentation, and more.
Billing/Claims Management
following the physician encounter, Smart Clinical System streamlines the claims management and billing processes. Most Smart Clinical System can pull encounter information into various templates in order to create a super bill, and most software will also suggest the appropriate ICD codes for the encounter, Smart Clinical System, or other initial inputs. Many vendors also offer fully outsourced billing and revenue cycle management solutions, eliminating the need for coding/billing specialists in smaller physician practices.